Frequently Answered Questions
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Use our FAQs to find out answers to the most commonly asked questions
If you have: changed employment within the last 4 tax years, worn a branded or recognisable uniform to perform your job, paid subscription/union fees and/or been issued with an emergency or non-generic tax code – you may be eligible for a tax refund.
Washing your work uniform; certain union and subscription fees; work tools & equipment. You can also claim a tax deduction for purchasing your own uniform/shoes which are used exclusively to perform your job.
Click here to receive your instant tax refund estimate.
Simply follow the steps on our Claim page to complete your application in under 5 minutes.
Approximately 4 to 12 weeks. Any requests for additional information from the Tax Office may increase the processing time.
Not necessarily. It is the taxpayers responsibility to ensure that all tax relief has been correctly claimed and included in his/her tax code.
No. This is a matter between the taxpayer and the tax office only.
Click here to watch our tutorial on how to complete your Claim Pack.
This means an amount of money that a taxpayer can get tax relief on. For example, the minimum deduction for the cost of washing your uniform is £60 per year. This means that if you pay tax at the basic rate band of 20%, then you are due a refund of £12 (£60 x 20%). A higher rate taxpayer would be due a refund of £24 (£60 x 40%).
Yes. You can claim tax relief for the last four years.
Tax codes change every year, so it is definitely worth doing another claim just to be sure you haven’t overpaid tax.
You do not need to print your form. We automatically send out your form in the post as soon as we receive your online application.
No, you can fill out all your employments (present & past) on the same claim form when it arrives in the post.
No, applying for a tax refund does NOT affect any other benefits claimed eg working tax credits, child tax credits, JSA, ESA etc
No, applying for a tax refund does NOT affect your visa, nor your ability to live/work in the UK
Provided you have worked and paid tax in the UK within the last 4 years, you are still eligible to make a claim.
HMRC will send you a tax calculation for each year for which a refund is due. The final amount due will be shown on the most recent tax calculation (refunds from previous years are carried forward to the most recent year). Cheques are sent out within 3 weeks from the tax calculation date.
No. The amount that HMRC owes you, as detailed on your most recent tax calculation, is your actual refund. The previous year’s refunds have been carried forward to the most recent year.
We operate on a no-win, no-fee basis. If you are not due a tax refund, there is no fee for our service. We will give you the peace of mind of knowing that your tax code has been reviewed and is correct – all for FREE (if you are not due a tax refund). Any refunds received incur a fee as per our Terms and Conditions. There are NO hidden fees. You will also receive 100% of the increase to your net pay in all future tax years.
All client correspondence is handled via email and post. Please feel free to get in touch via our dedicated email address: firstname.lastname@example.org.
Yes we do. Please click here for more information.
You may have an outstanding self-assessment tax return which needs to be submitted. Please get in touch via email@example.com